CUSTOMER EXPERIENCE

"just a quick note to say thank you for the prompt delivery - they were here before me! You provide a fabulous service"

"Thanks for the excellent service!"

"we have seen vast improvements to the service provided and they have demonstrated best value across the whole Council."

"The contract is running very smoothly and i am delighted with the savings the Council is realising."

"I must say, by far the best service i've come across."

"The management information was in an excellent format and gave just the information the contract manager needs. I will use this as a template for other suppliers."

"You are a shining example of customer service!"

"Thanks for another super fast delivery this morning... You guys are great with deliveries and customer service... From time to time, we have meetings to discuss suppliers and we ALWAYS rate Spectrum as excellent!"

"Our admin officer will be jumping for joy with these prices - we were paying nearly double that!"

"I cannot fault your service and you have been a brilliant account manager"